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MyCyberCard provides prices that most long distance providers cannot.

We do not charge connection fees or surcharges on any call

Our rates are cheaper than collect calls and operator assisted calls.

You can easily budget your long distance calling costs and set your account to automatically recharge allowing you access to our system anytime.

You can bypass hotel and larger institution systems with the resultant savings. (Dialing phone card toll free or local access numbers allows you to bypass the system.)

Answer: Most cards allow intrastate, interstate and international calling. Some cards are restricted and international calls are not permitted. MyCyberCard allows you to call anywhere. International rates vary by country and phone number called. Cell phones and other special services phone numbers are typically billed at a higher rate. You should verify the rate for your call prior to calling. MyCyberCard has rates posted on the website. If you should require an exact quote, contact us at support@mycybercard.com.

Answer: If the card you are using has global roaming facilities you can call anywhere from various countries around the world. The rate may be very expensive and you need to check which countries service is available in. Most US phone cards do not work other than in the US. Most of them do not work from Canada either. If you are going to need this kind of facility we suggest you research International Phone Cards or use MyCyberCard’s international service access numbers.

Answer: Some cards do not allow connection to cellular phones, others allow it but charge higher rates. For example, calling international cell phones typically cost 2-3 times the amount to call a landline phone in that same country. MyCyberCard allows you to call any phone. You should verify the rate for your call prior to calling. MyCyberCard has rates posted on the website.

Answer: Some cards or cell phone providers do not allow the calls to be made from cellular phones. Others allow it but charge higher rates. Keep in mind that you will incur your regular minute charge by your cellular phone company in addition to the minutes used on the card when calling from your cell phone. Check your contract or call your mobile service provider.

Answer: This varies by card. Normally with low value cards, if you lose your PIN number, it will not be replaced. MyCyberCard allows you to have your PIN emailed to the original email account on file.

Answer: It is no different than a regular credit card. You should write the numbers down somewhere safe so that you have a record of the card details. If your card is stolen or lost report it to the customer service department of the relevant company. MyCyberCard is a virtual card and theft is less likely. However, anyone can use your PIN so keeping it in a safe place is crucial.